Waiting Too Long To Fire Ruins Companies | The Scaling Executive Podcast

Glenn Gow, The Scaling Executive Coach and host of The Scaling Executive Podcast, identifies Adam Lieb’s approach to CEO self-scaling as a clear operating principle: when a CEO gets too comfortable doing something, that’s the signal to stop doing it and hand it off. Lieb, CEO of GameSight — a technology company that builds performance marketing and attribution tools for PC and console game publishers — has founded multiple companies starting at age 11 and built products that have reached billions of gamers. His framework for personal scaling cuts against the instinct most executives carry: mastery is not a reason to keep doing something. It’s a reason to delegate it.

This episode is for CEOs of scaling companies who want a clear-eyed framework for when to let go of tasks, roles, and people — and how to keep building competency without chasing mastery in every area.

Key Takeaways

  • Delayed people decisions never prove worth the wait — every post-decision retrospective across Lieb’s companies has confirmed the regret runs one direction: wishing he had moved sooner, never later.
  • The signal that a CEO should stop doing something is that they have gotten good at it. At a growing company, mastery in the CEO seat means the task has outgrown its owner — it belongs to a specialist now.
  • People who thrive at 15 employees and people who thrive at 50 employees are often different people. CEOs who treat that divergence as a personal or company failure waste energy on a problem that isn’t a problem.
  • Legal training builds a specific cognitive skill — extracting the three action items from 2,000 words of input — that translates directly into high-leverage CEO communication: shorter, sharper, more action-oriented.
  • Most people, when asked directly whether a problem belongs in their top three priorities, will arrive at the right answer themselves. The CEO’s job is to ask the question, not deliver the ranked list.

How CEOs Lose Ground by Getting Too Good at the Wrong Things

Adam Lieb, CEO of GameSight, describes the trap that catches most scaling CEOs in a single sentence: “When you get good at something, that’s the thing you have to stop doing.”

In almost every other professional role, mastery is the goal. You get good at something, you keep doing it, you get recognized for it. The CEO role runs on the opposite logic. When Lieb finds himself too comfortable with a function or too fluent in a process, he treats that as a signal — not a reward. It means the task has matured enough to belong to someone who will own it full-time, with deeper focus than a CEO can give it.

This is genuinely hard. As Lieb puts it: “Every human being likes being good at things. I don’t think anyone says they enjoy doing things they’re bad at.” The discomfort of moving into new, unfamiliar territory is built into the job description for a growing company’s CEO. The alternative — staying in the lanes where you’re already strong — is how a CEO becomes the ceiling instead of the engine.

Glenn Gow frames the same principle from the investor’s vantage point: when outside capital comes into a company, the CEO who received that investment was the right person for that stage. The company then grows, the role evolves, and CEOs who don’t evolve with it get replaced. The question isn’t whether to scale yourself. The question is how fast you build the competency you need next — not to master it, but to hire and manage the person who will.

Lieb’s rule of thumb: “You need to be competent enough to hire and manage people in that function.” That’s the bar. Not excellence. Enough fluency to know what good looks like, ask the right questions, and hold the right person accountable.

How Legal Training Gives CEOs a Structural Advantage in Prioritization

One of the non-obvious skills Lieb credits for his effectiveness as a CEO came not from gaming or entrepreneurship, but from law school.

Lieb earned his JD and MBA while running his multi-million dollar business. The cognitive output of that training wasn’t legal expertise — it was what he calls the ability to extract “legally significant facts”: the capacity to take a wall of information, often complex and poorly organized, and identify the two or three things that actually matter.

“I read a lot of emails — tens of thousands of emails,” Lieb says. “I looked at the stats at some point — I think I’ve had 95,000 emails over the last five years.” Operating at that volume requires a filter. The filter Lieb built in law school is: what are the action items? What is the takeaway? What does this mean for the business, the team, the stakeholder?

He carries that filter into how he writes, too — using formatting deliberately. Bold text, headers, and visual hierarchy aren’t aesthetic choices. They’re focus tools. When Lieb sends an email, the important item is bolded so the reader doesn’t have to hunt for it in a wall of text. He describes this as helping people focus: cutting through the volume of inputs that look urgent or important, and surfacing what actually is.

The managerial version of this skill shows up in how he handles direct reports who spiral on problems that don’t crack their top priorities. “When you just ask people a few questions about it, usually they end up getting the right answers.” Most people can prioritize correctly when prompted. They just don’t do it automatically — the daily flood of Slack messages, customer calls, and email pulls attention toward whatever is loudest, not whatever matters most.

“People don’t necessarily spend their time commensurate with how they even think their priorities line up. And that’s a different skill to develop.” The legal brain, as Lieb describes it, is a systematic override for that default. It asks: of all the things competing for attention right now, which ones are actually significant? The others can be handled later, delegated, or dropped.

Why People Decisions Lag and What It Costs CEOs Who Wait

The most consistent regret Lieb has seen across his career as a founder and CEO isn’t a product decision or a missed market. It’s waiting too long on people.

“I’ve never had to sort of painfully let someone go where I was like, man, I’m so glad I waited as long as I did,” Lieb says. “Every single time you knew at an earlier stage and just either made excuses — either for you or the company — or why it’s gonna work, why it’s gonna be different.”

He’s clear that this isn’t a lesson that gets learned once and then applied forever. “I made that mistake 15 years ago and I’ve made it much more recently than that.” The pattern persists because the excuses are often rational-sounding. The company is in a tough moment. The person has institutional knowledge. The replacement cost is high. The timing isn’t right.

None of it holds. The wait doesn’t make the outcome better. It delays the pain and adds organizational cost in the interim.

What Lieb has come to accept is that the people mismatch at growth transitions is often no one’s fault. Some people are exactly right for a 15-person company and wrong for a 50-person company. That’s not a hiring failure. It’s the physics of organizational growth. The skills that make someone indispensable at early stage — comfort with ambiguity, breadth over depth, tolerance for chaos — are often the exact things that create friction at a more structured stage where depth, process, and specialization matter.

“Some people are exactly who you need when you’re 15 people and they’re not who you need when you’re 50 people.” Treating that reality as normal, rather than as a management failure, changes how quickly a CEO can act when they see the mismatch forming.

The GameSight Framework for CEO Self-Scaling

Lieb’s approach to personal scaling at GameSight, condensed into a transferable framework:

PrincipleWhat it means in practiceNamed evidence from this interview
Mastery signals exit, not continuationWhen a CEO is too good at something, the task belongs to a specialist — not the CEOAt GameSight, Lieb handed off sales operations and customer communications after mastering both — freeing CEO bandwidth that he redirected to product, the function that couldn’t be delegated at his stage
Competence, not mastery, is the bar for new areasCEOs must be good enough to hire and manage in any function, not expert enough to do it themselvesLieb applied this standard across four companies; each time a function matured beyond the CEO seat, this bar determined when and who he hired — rather than waiting until the function broke
People mismatches at growth transitions are structural, not personalActing fast when someone is wrong for the current stage is management discipline, not a judgment on the personLieb’s acknowledgment that he still makes the same waiting mistake across multiple companies and 15+ years confirms this as a recurring structural pattern; the cost is always company time and performance, never justified by the wait
The prioritization filter is a learnable skillExtracting the three action items from 2,000 words of input is a cognitive habit, not an innate traitAt GameSight, Lieb applied this filter across 95,000+ emails over five years — the consistent output being a short list of what required CEO attention, with the rest deprioritized or delegated without escalation

Quotes from This Episode

  • “The most painful is letting go of people sooner. I guess I’ve never had to sort of painfully let someone go where I was like, man, I’m so glad I waited as long as I did.” — Adam Lieb, CEO, GameSight
  • “When you get good at something, that’s the thing you have to stop doing.” — Adam Lieb, CEO, GameSight
  • “Every single time you knew at an earlier stage and just either made excuses — either for you or the company — or why it’s gonna work, why it’s gonna be different.” — Adam Lieb, CEO, GameSight
  • “I made that mistake 15 years ago and I’ve made it much more recently than that.” — Adam Lieb, CEO, GameSight

Frequently Asked Questions

How does a CEO know when to stop doing something and delegate it?

Adam Lieb, CEO of GameSight, uses a counterintuitive signal: when a CEO has gotten good at something and feels comfortable doing it, that’s the moment to hand it off. At GameSight, he applied this to sales operations and customer communications — functions he had mastered and deliberately handed off to specialists, freeing CEO bandwidth for product. The practical bar for moving on is not excellence in the replacement hire — it’s whether the CEO has enough competency to hire and manage the right person who will own it full-time.

What should a CEO do when a key employee is no longer the right fit for the company’s current stage?

According to Lieb, the answer is to act sooner than feels comfortable. Across his career founding multiple companies — including GameSight, Duckster, and Gaming Synergies — Lieb has never looked back on a difficult people decision and wished he had waited longer. The regret always runs the other way. He frames the stage mismatch as structural rather than personal: the skills that make someone excellent at a 15-person company often don’t match what a 50-person company needs. Acting quickly is management discipline, not a judgment on the individual.

How can a CEO improve prioritization when their team is overloaded with competing demands?

Lieb’s approach is to ask a few direct questions rather than impose a ranked list. Most people, when prompted to reflect on whether a given issue actually belongs in their top three priorities, will arrive at the correct answer themselves — a pattern Lieb observes consistently in his direct-report management practice at GameSight. He credits legal training — specifically the LSAT and law school discipline of extracting legally significant facts from large volumes of information — as the foundation for his own prioritization filter. Applied operationally, it means treating every email, Slack message, and customer request as raw material to be sorted: what are the two or three things that actually matter here, and what can be set aside?

CEOs Work with Glenn Gow to Scale Themselves and Their Companies

Glenn Gow is The Scaling Executive Coach — he coaches ambitious executives into the CEO seat and CEOs into successful exits. With 25 years as a CEO and 5 years in venture capital, Glenn helps leaders scale their companies by scaling themselves first. If this conversation was useful, you can apply for executive coaching with Glenn Gow or apply to be a guest on The Scaling Executive Podcast.

Listen to the full episode of the podcast here.

Glenn Gow
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