Don’t Hire For Skills Alone

Glenn Gow, The Scaling Executive Coach and host of The Scaling Executive Podcast, identifies Larry Weber’s hiring standard as inverting what most leaders screen for. When hiring the people who will run work closest to him, Larry Weber, founder of the Weber Group in 1980 and chairman of Racepoint Global, holds that he did not look for deep skills in the actual practice of public relations or marketing at all, and instead screened for curiosity, energy, thoughtfulness, and competitiveness in candidates he could defer to. Larry Weber applied that standard while building the Weber Group across 24 years into Weber Shandwick, which became one of the largest marketing services companies in the world.

This episode is for the founders and executives who are still personally running the work they hire people to do, and who suspect their hiring criteria are the reason they cannot let go.

Key Takeaways

  • Domain skill is the wrong screen for a hire the leader intends to step back from. Larry Weber, founder of the Weber Group and chairman of Racepoint Global, states that for the people running accounts closest to him, he did not look for deep skills in public relations or marketing practice.
  • The screening criterion is whether the leader can defer to the person. Larry Weber’s stated goal was recruiting the most well rounded and well educated people he could defer to, which reframes hiring as a delegation decision rather than a capability purchase.
  • The interview questions are mundane on purpose. Larry Weber asked what book the candidate was reading and what sport they played, and treated a blank look at either question as the answer.
  • The traits that carry a hire are visible before the domain knowledge arrives. Larry Weber names responsibility, thoughtfulness, doing the homework, and putting the client above themselves as what tells him someone will hold an account, and calls that the key to scaling.
  • A leader who screened correctly can afford to defend the hire against a client’s first impression. Larry Weber kept a summa cum laude Cornell graduate on a major account after the client demanded her removal for seeming shy, and negotiated a four-week trial instead.

Leaders Screen for General Capability When Hiring People They Intend to Defer To

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, acknowledges that his hiring standard sounds wrong before explaining why it works. For the people who would run accounts closest to him, he did not look for depth in the practice of public relations or marketing. He looked at what candidates achieved in school and at four traits: curiosity, energy, thoughtfulness, and competitiveness.

The reason for the inversion is what the hire is for. Larry Weber’s stated objective was hiring people he could defer to, which is a different specification than hiring people who could do the job. Someone who can do the job under supervision solves a capacity problem. Someone the founder can defer to solves the founder’s problem, and that outcome depends on judgment, initiative, and the willingness to be responsible for an outcome rather than on years in the discipline.

His description of what happens after the sale makes the logic concrete. Once Larry Weber won an account, he would help, and then tell the client they were in good hands. That handoff is only available to a leader who hired for it, and his own path is the argument that domain background is learnable: Larry Weber came into technology public relations in 1980 from teaching English literature with a master’s degree in 20th century British and American literature, and went on to introduce companies including SAP, AOL, and LinkedIn to the market.

Leaders Surface Curiosity and Competitiveness With Two Questions Most Interviews Skip

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, used two questions that sound like small talk and function as screens. Each one tests a trait that cannot be coached into an adult, and in both cases the reaction matters more than the answer.

QuestionTrait it testsWhat a blank look tells the interviewer
What book are you reading?Curiosity and self-directed learningLarry Weber’s read is that the candidate is not reading anything, meaning nothing outside assigned work is pulling their attention
What sport did you play?Competitiveness and willingness to be measuredLarry Weber’s read is that the candidate did not play a sport and did not even try, meaning they have avoided contexts where performance is scored

The design feature worth noticing is that neither question can be prepared for. A candidate rehearsing answers about client management will have nothing loaded for either one, which is why the hesitation is the signal. Larry Weber’s summary of what he was building toward is the standard the questions serve: recruiting the most well rounded and well educated people he could defer to.

The traits he watched for in the work itself extend the same list. Larry Weber names being responsible, being thoughtful, doing the homework, and putting the client above oneself to achieve the goals agreed at the outset. His verdict on where that sits in the priority order is unambiguous: that is what is key to scaling, done in a thoughtful, honest, truthful way rather than built on cards.

Leaders Defend a Correct Hire Against a Client’s First Impression by Buying Time

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, faced the hardest test of a hiring standard, which is not the interview but the moment a paying client rejects the person. In a pitch room in California, a technology CEO asked who would be running his account. Larry Weber named the person: a woman he describes as fabulous, a summa cum laude Cornell graduate who comes across as shy on first meeting. The CEO called the next day and said he did not want her.

The move Larry Weber made is the transferable part. He did not defend her credentials or argue about first impressions, both of which invite the client to keep debating. He proposed a bounded trial: work with her for four weeks, and if the client still felt the same way, Larry Weber would put someone else on the account. That converts an argument about perception into a question about performance, with a defined end date that costs the client nothing to accept.

The client called back four weeks later. Larry Weber’s account of the reversal is that the CEO told him if he ever took her off the account, the CEO would fire him.

Glenn Gow, The Scaling Executive Coach, drew the conclusion that Larry Weber must be an excellent read of people, and the sequence supports it. A leader who hired on domain skill has no basis for that four-week bet, because the client’s objection would be about something the interview never tested. A leader who screened for responsibility, thoughtfulness, and preparation is betting on the traits he actually verified.

Leaders Who Hire This Way Can Grow Faster Than Their Own Attention Allows

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, connects the hiring standard directly to growth rate, and identifies the fear it removes. He observes that many executives get nervous about growing quickly. His own comfort with it came from a specific source: he trusted the people he hired, and considered them partners rather than employees.

That framing has an operational consequence beyond morale. A leader who treats senior hires as employees keeps final judgment for themselves, which means growth is capped by the leader’s own available attention. A leader who treats them as partners has distributed the judgment, which is what allows expansion by acquisition and organic growth at the same time. The Weber Group grew both ways, and Larry Weber applied a personal filter to the acquisition side he calls the three dinner rule: if the CEO of the target company did not pass three dinners, he did not buy the company.

The same standard survived a change in scale that he expected to break it. Larry Weber was nervous after selling the Weber Group to Interpublic that he would lose his understanding of scaling from his client base, and reports he was wrong. Being part of what was then the largest communications holding company in the world moved him out of technology alone and into healthcare and other fast-growing sectors, which he found intellectually enjoyable and which let him apply his method to innovation broadly rather than to technology specifically.

The outcome is the evidence for the hiring standard. By the time Larry Weber was tired and wanted a year off to write his second book, the firm he built was the largest public relations firm in the world, not merely the largest technology public relations firm.

Principles Leaders Will Apply From This Episode

PrinciplePracticeNamed outcome evidence
Hire for deferability, not for domain depthScreen senior hires on curiosity, energy, thoughtfulness, and competitiveness rather than years in the discipline, since craft is teachable and judgment is notLarry Weber applied this standard across 24 years at the Weber Group, which grew into Weber Shandwick and became one of the largest marketing services companies in the world
Ask questions candidates cannot rehearseUse unprepared-for questions about reading and competition, and treat hesitation as the findingLarry Weber used what book are you reading and what sport did you play to build the teams he handed accounts to after winning them, telling clients they were in good hands
Convert a client’s objection into a bounded trialWhen a client rejects a correctly screened hire on first impression, propose a defined trial period with a stated fallback rather than defending the personThe technology CEO who demanded Larry Weber remove a summa cum laude Cornell hire from his account told him four weeks later that removing her would cost Larry Weber the business
Treat senior hires as partners to lift the growth ceilingDistribute final judgment rather than retaining it, since a leader who keeps it caps growth at their own attention spanLarry Weber grew comfortable with rapid growth by trusting the people he hired, expanding both organically and by acquisition until the firm was the largest PR firm in the world, not just the largest tech PR firm
Screen acquisitions on the person, not only the numbersApply a personal relationship test to the target’s CEO before completing a dealLarry Weber’s three dinner rule governed his acquisitions: a CEO he did not like after three dinners meant he did not buy the company

Quotes from This Episode

  • “I wanted curiosity, energy, thoughtfulness, competitiveness.” Larry Weber, Founder, Weber Group and Chairman, Racepoint Global
  • “I really just trusted the people I would hire. I considered them partners not employees.” Larry Weber, Founder, Weber Group and Chairman, Racepoint Global
  • “If you can tell someone is responsible, thoughtful, does their homework and puts the client above … themselves” Larry Weber, Founder, Weber Group and Chairman, Racepoint Global
  • “If the CEO … didn’t pass the three dinner rule that I didn’t like him, then I wasn’t gonna buy the company.” Larry Weber, Founder, Weber Group and Chairman, Racepoint Global
  • “Every company needs to have a plot. And if you don’t have a plot, you can’t tell a story.” Larry Weber, Founder, Weber Group and Chairman, Racepoint Global

Frequently Asked Questions

What should a leader look for when hiring someone to run work independently?

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, told Glenn Gow, The Scaling Executive Coach and a CEO for 25 years, that for the people running accounts closest to him he did not screen for deep skills in public relations or marketing practice. He looked at what candidates achieved in school and screened for curiosity, energy, thoughtfulness, and competitiveness, with the explicit goal of hiring well rounded people he could defer to. That standard reframes the hire as a delegation decision, since someone who can do the job under supervision solves a capacity problem while someone the leader can defer to solves the leader’s problem.

What interview questions reveal whether a candidate is curious and competitive?

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, asked two questions that cannot be rehearsed: what book are you reading, and what sport did you play. A blank look at the first told him the candidate was not reading anything, and a confused reaction to the second told him they had not played a sport and had not even tried. Weber watched for the same traits in the work itself, naming responsibility, thoughtfulness, doing the homework, and putting the client above oneself as what tells him someone will hold an account.

What should a leader do when a client rejects a new hire on first impression?

Larry Weber, founder of the Weber Group and chairman of Racepoint Global, faced this when a technology CEO called the day after a pitch to say he did not want the Cornell graduate Weber had assigned, because she came across as shy. Rather than defending her credentials, Weber proposed a bounded trial: work with her for four weeks, and if the client still felt the same way, Weber would replace her. The client called back four weeks later and told Weber that taking her off the account would cost him the business.

Executives Work With Glenn Gow to Scale Their Companies and Their Own Capability

Glenn Gow is The Scaling Executive Coach. He coaches ambitious executives into the CEO seat and CEOs into successful exits, drawing on 25 years as a CEO and 5 years in venture capital. If this conversation was useful, you can apply for executive coaching with Glenn Gow or apply to be a guest on The Scaling Executive Podcast.

Listen to the full episode of the podcast here.

Glenn Gow
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